Anyone had experience with fourbyfourclub.com?
Hi people!
I've got a project going on, replacing the engine on my tired old W460. The engine mounts are just one of the issues, and although I've heard people modifying the original 617 ones, mine are already in a pretty bad condition. That's why I started looking around different sources for new ones.
Fourbyfourclub.com offers a set of news ones, http://fourbyfourclub.com/W460EngineParts/W460EngineBrackets606.htm, and like new MB stuff, they are quite expensive. Before deciding, I naturally wanted to make sure they fit, and look up what item they are selling exactly. So I sent them an e-mail, and got a really weird response. I was surprised by the last part, to say the least. They expect me to just buy them and ask no questions? My response is also there.
Anyone had any issues with these people? Should one just walk away? Am I reading too much into it?
Dear Sir
Let me know what you trying to achieve
Year and model of your G-Class and model of diesel engine you are trying to install and I will be to you with professional advice from company who made at least two dozen of this modifications for th last 20 years
If you want to use our knowledge as a source of the part numbers for your local purchase use you friendly Mercedes dealer for all parts number.
Best regards
That's a weird response. Nicely wrapped, but still rather offensive, honestly.
My project is really none of your business. But OK - I have a 1985 W460. Originally a M110, later swapped for an OM617.912, which was later turbo converted. Now I have an OM606.910 from a W124 as a donor engine.
It's pretty outrageous of you to expect your customers to blindly buy "a bracket, might fit" för several hundreds dollars while refusing to state the numbers and specifications of the item.
And you can bet I will check with every single available source for the best price and service, and frankly you are not doing too well so far.
Again, please state the OE-number of the engine mounts in question, or we're done here.
Regards
Why would anyone buy parts from a company in America while there are so many suppliers to choose from in Europe ?? Or is it me thinking the wrong way ??
I guess these guys gets so many enquiries a day from tyres kickers, that would explain ....
Sooooo many suppliers around and free advice plenty too ..
Try Camille at g-wagen.nl or Rick who goes by name of g-ologe on eBay.de but also try it local mb dealer first
Isn't the inimitable Gav Helme not still active?
Had the same reply.Although decided to by some rubber gaskets from them.It's in the post very promptly dispatched.Will see.
Hi Guys I have been buying parts off this company for a year parts always arrive safe.
well packed and not a bad price.I always seem to find parts on this site I need. The postage
is a tad expensive but can arrive in 7 to 10 days from ordering .
I always deal with a guy called Vlad so 4X4 club give it a try
Tony33
Although their response ticked me off, I admit I could've kept it a bit more civil. Still, it's a strange way to deal with customers.
Oh well, time to look elsewhere...I got probably the last response from them:
"We definitely done here….. need to work with real customers, very busy for the last 20 years….."